Skip to main content
unnamed
Menu

FAQ

Q: How often should I have my glasses prescription checked?
A: The American Optometric Association recommends yearly eye-health examinations. As part of a comprehensive eye exam your optometrist will not only check your glasses prescription for changes, but he/she will also evaluate your eye health. Every patient needs to be regularly monitored for glaucoma and other eye conditions. For adults, it’s important to screen for age-related ocular diseases like cataracts and macular degeneration. Certain medical conditions, like diabetes, require annual eye-health exams, to monitor the potential side-effects they can have on the eyes. For children, visual dysfunction conditions like “lazy eye” and “crossed eyes,” can be missed with school vision screenings alone, so yearly eye exams are recommended for kids too. A regular complete eye examination is an integral part of routine health care.

Q: Why do I have to have my eyes dilated?
A: A thorough, dilated exam allows your optometrist to do a complete exam of the retina, and that is important to do throughout your life, as several eye diseases and conditions are detected at their earliest stages during a thorough eye exam: diabetes, eye tumors, high blood pressure, infectious diseases, macular degeneration, retinal detachment, glaucoma

Q: My eye is suddenly red and irritated/painful, what should I do?
A: Whenever you get a red eye, it is very important to make an emergency eye appointment immediately with our eye doctor to see what the cause is. Some red eyes will go away with rest, but some are vision threatening and could cause blindness within 24 hours (ie. If the cause was a microorganism from contact lens wear). If you wear contact lenses, remove them immediately and do not wear until the redness subsides. Our doctor uses a high magnification slit lamp to examine your eyes to determine the exact cause of the problem and will treat accordingly. A family doctor usually does not have the necessary equipment and will treat based on your symptoms only. If your eyes need antibiotic eye drops, our eye doctor can prescribe the proper ones for your condition.

Please be aware that if you normally have OHIP coverage, ODSP coverage or OW coverage for your eye exams, we are unable to schedule an appointment for you at this time due to the current Ontario Association of Optometrists job action. You can help by visiting saveeyecare.ca which will let the Government of Ontario know that eye care is important to you and your family.

Our hours of operation have changed as we are currently seeing patients by appointment only for ALL visits (including glasses adjustments, etc). Please contact our office to book an appointment as needed.

We are continuing to follow health and safety guidelines as set out by the College of Optometrists of Ontario and the Government of Ontario.

x

Our office protocols have changed considerably due to the COVID-19 pandemic. Please refer to our COVID-19 Building Entry Policy